After Sales Support Division Supporting Flowchart Organization Cart Poll Office Specifications Contact Us Infrastructure Customer Servise Common Questions FAQ Critics and Suggestions In order to improve the quality of services, the ATM After Sales Services Department has successfully established 25 provincial/regional offices till now, and has schedule to have similar offices founded in all remaining provinces by March 2016. Aiming to excel at (improve the) service quality by providing quick and on the spot support, Irannara has equipped all its provincial offices with their specifique stock and workshop. Additionally, according to a phased time table scheduled to be finalized by March 2016, it has been planed to provide specific (necessary) training to all local partners (IN specialists in provincial offices), so that they could conduct the proper repair on all Spare Parts in their own workshop, whenever needed. All failure reports, machine down alerts, orders and delivery of spare parts , ... are monitored and handled via an integrated database management system which also enables live(online) controling of service level as well as the local stocks availability status throughout the country; (Solutions to enhance services are constatly being provided and exercised through collaborative activities of technical & administrative teams. )